To get support about a particular order, please go into the Goody app and open your Order History. Now select the order you'd like to inquire about and hit the top right "Contact Support" button. Please explain your question and one of our Goody Happiness Officers will reply to you as soon as possible.

Each Goody order's current shipment status can be easily tracked. Open the Goody app and go into your Order History. Now select an order and tap on the tracking number. The Goody order tracking website will open with the details about your order. If you know the shipment tracking number (not the order ID), you can look up your tracking information on our Goody tracking website: http://track.thegoodyshop.com/